Specialist Off Field Operations

Proactively engage athletes to understand shopping needs, provide accurate product information, and drive sales through personalized recommendations. Serve as a go-to expert in designated process categories, assisting with onboarding and training new team members while ensuring smooth operational execution. Uphold merchandising standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promote company programs including loyalty enrollment and warranty sales while maintaining safety, loss prevention, and standard operating procedures. Deliver exceptional experiences to athletes of all abilities within a diverse, inclusive store environment.