Specialist Off Field Operations

Delivers an outstanding athlete experience by proactively engaging shoppers to understand their needs, providing clear product information, and driving sales through recommendations. Assists with onboarding and training of new and existing team members, focusing on best practices and operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution of inventory accuracy, fulfillment, and merchandising standards. Upholds company presentation requirements, including floor set plans, signage, and replenishment protocols, while promoting customer participation in loyalty programs and warranty sales. Adheres to safety, loss prevention, and standard operating procedures to maintain a respectful store environment.