Specialist Off Field Operations

Proactively engage athletes to understand shopping needs, provide accurate product information, and drive sales through personalized recommendations. Serve as a subject matter expert to assist with onboarding new and existing team members, focusing on best practices and operational processes. Uphold merchandising standards by executing floor set plans, managing signage, and ensuring inventory replenishment meets presentation requirements. Promote customer participation in loyalty programs and warranty sales while maintaining safety, loss prevention, and standard operating procedures. Deliver exceptional experiences to athletes of all abilities within a diverse, inclusive environment.