Specialist Off Field Operations

Proactively engage athletes to understand shopping needs, deliver clear product information, and drive sales through recommendations. Serve as a go-to expert for designated process categories, assisting with onboarding and training new team members on best practices and operational standards. Uphold merchandising and presentation standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promote customer participation in loyalty programs and warranty sales while maintaining safety, loss prevention, and standard operating procedure policies. Ensure products are ready for purchase and the store environment remains inclusive and respectful for all athletes and teammates.