Specialist Off Field Operations

Proactively engage athletes to understand shopping needs, deliver clear product information, and drive sales through personalized recommendations. Serve as a go-to expert in designated process categories, assisting with onboarding new team members and ensuring smooth execution of operational standards. Uphold merchandising and presentation standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promote company programs such as loyalty enrollment and warranty sales while maintaining safety, loss prevention, and standard operating procedures. Deliver an outstanding athlete experience by anticipating customer needs and ensuring products are ready for purchase.