Specialist - Intake

Review and validate client documentation to ensure completeness and accuracy, then coordinate with internal departments to establish smooth workflows. Enter data into case management systems with high precision while monitoring intake queues across multiple client and internal systems to ensure timely case processing. Address client inquiries related to the intake process promptly, maintaining accuracy when handling large data volumes and resolving issues in accordance with service level agreements. Produce clear, professional written and verbal communication with clients and team members while prioritizing tasks to meet deadlines in a fast-paced environment.