Specialist I, Technical Support
$27,120–$29,120 year
Remote · Puerto Rico or PR
Puerto Rico or PRRemoteFull Time$27,120–$29,120 yearEntry LevelAssociates DegreeMedium
Type
Full Time
Level
Entry Level
Education
Associates Degree
Company size
Medium
Job Summary
Join Payroc as a Specialist I in Technical Support, providing exceptional support and troubleshooting for merchants, requiring an associates degree and experience in technical support and customer service. This entry-level position focuses on customer satisfaction and operational efficiency.
Required Qualifications
- Associate degree or equivalent experience in Computerized Information Systems, Computer Science, or a Technical Support environment.
- Some relevant experience in computer technical support.
- Background in customer service and/or a call center environment.
Desired Qualifications
- Bilingual proficiency in English and Spanish
- Strong organizational and time management skills
- Effective problem-solving and analytical thinking abilities
- Self-motivated and detail-oriented
- Ability to work well with diverse individuals and businesses
Additional Requirements
- Payroc does not accept resume submissions from agencies outside of existing agreements.
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