Specialist I Accounts Receivable

Provide excellent collection activities to assigned L1 customers, including answering inquiries related to orders, payments, invoices, and disputes. Research and analyze disputed delinquent account balances while performing thorough documentation and necessary account reconciliations. Coordinate with the Cash application team to clear aging unapplied receipts and ensure all collections are properly posted. Maintain a 24-hour turnaround time for account statements and release orders, and complete activity logs and Business Unit tool updates on time. Serve as backup for colleagues on leave or for manpower augmentation.