Specialist Golf

Deliver personalized service by proactively engaging athletes to understand their shopping needs and providing clear, accurate product information. Anticipate customer requirements to actively drive sales through recommendations and a deep understanding of athlete needs. Assist with onboarding and training of new and existing team members as a subject matter expert, focusing on best practices and operational processes. Serve as a go-to expert in designated process categories to ensure smooth execution and high productivity. Uphold merchandising and presentation standards by following established floor set plans, signage requirements, and inventory replenishment standards. Promote and drive customer participation in company programs, including loyalty enrollment and warranty sales. Adhere to established policies related to safety, loss prevention, and standard operating procedures while maintaining an athlete-first mindset.