Specialist Golf

Deliver personalized service by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment. Anticipate customer needs and actively drive sales through product recommendations and a deep understanding of athlete requirements. Assist with onboarding and training of new and existing team members as a subject matter expert, focusing on best practices and key operational processes. Serve as a go-to expert in designated process categories to ensure smooth execution and high productivity while maintaining floor set plans and inventory presentation standards. Promote customer participation in loyalty programs and warranty sales, adhering to safety, loss prevention, and standard operating procedures.