Specialist Golf

Delivers an outstanding athlete experience by proactively engaging shoppers to understand their needs and providing clear, accurate product information. Anticipates customer requirements to actively drive sales through personalized recommendations and deep knowledge of golf equipment and assortment. Assists with onboarding and training of new and existing team members as a subject matter expert, focusing on best practices and operational processes. Serves as a go-to expert in designated process categories to ensure smooth execution and high productivity while maintaining an athlete-first mindset. Upholds company merchandising and presentation standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promotes and drives customer participation in company programs such as loyalty enrollment and warranty sales. Adheres to established policies related to safety, loss prevention, and standard operating procedures.