Specialist Golf

Delivers an outstanding athlete experience by proactively engaging shoppers to understand their needs and providing clear, accurate product information. Anticipates customer requirements to actively drive sales through personalized recommendations and a deep understanding of athlete goals. Assists with onboarding and training of new and existing team members, focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories while maintaining an athlete-first mindset to ensure products are ready for purchase. Upholds company merchandising standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promotes customer participation in loyalty programs and warranty sales. Adheres to established policies related to safety, loss prevention, and standard operating procedures.