Specialist, Global Law Department Operations
HybridMandaluyong, Metro Manila, Philippines
Job Summary
Build and test AI agents in Microsoft Copilot Studio to support legal workflows such as contract intake, document Q&A, regulatory monitoring, clause extraction, and invoice review. Design and maintain Power Automate workflows for routing, approvals, reminders, and data movement between legal systems and SharePoint. Collaborate with attorneys, compliance teams, and stakeholders to identify process inefficiencies, translate requirements into functional solutions, and iterate on prompt engineering for improved accuracy. Conduct user testing with legal staff to validate tool usability, document findings, and create playbooks and user guides for adoption. Maintain existing agents post-deployment through prompt tuning, data updates, and performance monitoring while assisting with data collection and reporting on tool adoption using Power BI.
Required Qualifications
- 2–4 years of experience in legal operations, business analysis, process improvement, or legal technology support
- Hands-on experience or demonstrated aptitude with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and/or Copilot Studio
- Familiarity with SharePoint as a data source, document library, and collaboration platform
- Strong understanding of legal workflows like contract lifecycle, compliance processes, matter management, or similar
- Comfort with prompt engineering concepts and iterative testing of AI outputs
- Excellent written and verbal communication skills — able to document processes, write user guides, and explain technical concepts to non-technical legal audiences
- Detail-oriented with a bias toward action and continuous improvement
- Bachelor's degree in business, information technology, legal studies, or equivalent experience
Desired Qualifications
- Experience with legal technology platforms (CLM, eBilling, compliance tools) preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.