Specialist Footwear

Proactively engage athletes to understand shopping needs and deliver clear, accurate product information on fit, performance, and comfort. Anticipate customer requirements to drive sales through personalized recommendations and expert guidance. Assist with onboarding and training new and existing team members by sharing best practices, expected selling skills, and operational processes. Serve as a go-to expert in designated process categories to ensure smooth execution and high productivity. Uphold merchandising standards by following floor set plans, signage requirements, and inventory replenishment protocols. Promote customer participation in loyalty programs, warranty sales, and credit card enrollment while maintaining an inclusive environment. Adhere to safety policies, loss prevention procedures, and standard operating guidelines.