Specialist, Financial Operations
HybridNoida, Uttar Pradesh, India
Noida, Uttar Pradesh, IndiaHybridFull TimeEducational ServicesEnterprise
Full TimeEnterpriseEducational Services
Job Summary
Conduct rapid discovery of current-state processes, pain points, and control gaps across Rights, Royalties, and Finance Operations to design future-state workflows. Build and configure business-facing agents using Copilot Studio and Power Automate to automate exception triage, approvals, and case routing. Translate operational problems into clear requirements, user stories, and adoption plans while defining outcome-led KPIs for cycle-time reduction and quality gains. Partner with stakeholders to ensure automation is embedded into daily routines and maintain audit-ready documentation and governance controls.
Required Qualifications
- 3-4 years experience in a Business Analyst, Transformation Analyst, Automation Analyst, Process Analyst, Product Operations or comparable role
- Strong process discovery and problem-solving capability, with the ability to simplify complex operational work into clear, actionable requirements
- Hands-on exposure to Microsoft Power Platform, preferably Power Automate and Copilot Studio, or a demonstrable ability to build low-code automations and AI-enabled business solutions
- Ability to define agent or automation use cases, map workflows, document requirements, test outputs, manage feedback and support adoption
- Strong stakeholder management across Operations, Finance, Product/Technology, BI/Engineering, Compliance or Legal stakeholders
- Good analytical capability and comfort working with operational data, KPIs and dashboards
- Excellent communication skills: concise documentation, clear visuals, executive-ready summaries and practical training materials
- Outcome ownership and delivery pace: able to move from discovery to MVP to adoption with discipline and urgency
- Bachelor degree in Finance, Commerce, Accounting, Business, Operations, IT, Data Analytics or a related discipline
Desired Qualifications
- Exposure to royalties, rights, licensing, publishing/media, revenue-share, finance operations or contract-driven processes
- Understanding of the royalty lifecycle: contract terms, rate structures, deductions, reserves, statements, payments, recoupment, audit queries and dispute handling
- Experience with ServiceNow, SharePoint, Teams, Excel-based operations, document repositories or workflow-heavy operational environments
- Familiarity with process mapping tools such as Blueworks, Visio or Lucidchart; Lean, continuous improvement or process re-engineering methods
- Awareness of responsible AI, data privacy, access control, knowledge-source hygiene and governance considerations for enterprise agents
- Postgraduate qualification such as MBA, PG Diploma in Business Analytics, Operations, Finance or Transformation
- Relevant certifications in Power Platform, Copilot Studio, automation, business analysis, Lean/process improvement, data analytics or BI
- Familiarity with SQL, Tableau, Looker, BigQuery or similar tools
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