Specialist, Employee Relations
HybridMontréal, Quebec, Canada
Montréal, Quebec, CanadaHybridFull TimeEnterprise
Full TimeEnterprise
Job Summary
Design, document, and optimize employee relations processes, workflows, and frameworks to support the transition to HR Business Operations. Map current and future-state ER processes, develop standard operating procedures, and establish guidelines for consistent execution across regions. Partner with global teams to standardize practices for performance management, investigations, and disciplinary matters while providing guidance on policy interpretation and case documentation. Deliver training sessions and knowledge-transfer activities to ensure adoption of new ER tools and frameworks.
Required Qualifications
- Bachelor's degree in Human Resources, Industrial Relations, Law, Human Relations, or a related field
- 3-5 years of experience in employee relations, labor relations, human resources, or a related discipline
- Experience supporting employee relations processes such as performance management, workplace investigations, disciplinary processes, policy interpretation, or case management
- Knowledge of employment legislation, workplace standards, HR policies, and employee relations practices
- Experience documenting and improving operational processes, workflows, procedures, or service delivery models
- Ability to translate business and HR requirements into structured end-to-end processes
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a changing environment
- Demonstrated ability to work effectively with cross-functional and global stakeholders
- Proficiency in English and French
- Ability to work in a hybrid environment (2-3 days per week onsite)
- No travel required
Desired Qualifications
- Experience working within a unionized environment
- Experience supporting both unionized and non-unionized employee populations
- Experience participating in large-scale HR transformations, shared services implementations, or operational transitions
- Experience working with HR systems and case management platforms, including Workday
- Ability to analyze global frameworks and adapt processes to regional needs while maintaining consistency
- Experience creating training materials, user guides, and operational documentation
- Knowledge of global employee relations practices and governance models
- Proficiency in a third language
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