Specialist, Designated Sales Associate (DSA)
$36,608–$54,600 year
On-siteMississauga, Ontario, Canada
Job Summary
Deliver extraordinary service to all customers while building a loyal personal client base through constant acquisition, development, and retention. Exceed all sales and service personal goals, brand targets, and volume expectations by maintaining expert product knowledge and communicating with buyers, vendors, and management on marketing opportunities. Perform floor recovery, visual merchandising, price changes, and sales support tasks while resolving customer service issues and communicating regularly with clients via phone, mail, and electronic methods. Comply with health, safety, privacy, and cyber security policies. Work a flexible schedule including nights, weekends, and holidays in a fast-paced, multi-tasking environment.
Required Qualifications
- High school diploma
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a team-oriented environment
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Minimum of two or more years' experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment
- Fully bilingual in French and in English
Desired Qualifications
- Entrepreneurial, competitive, self-confident, and self-motivated
- Product specialist in a luxury environment
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