Specialist, Designated Beauty Advisor (DBA)
$36,608–$60,840 year
On-siteToronto, Ontario, Canada
Job Summary
Deliver extraordinary service to all customers while exceeding personal, brand, and sales targets. Build a loyal client base by acquiring new customers, developing existing relationships, and retaining loyal clients through regular communication regarding in-store events and merchandise requests. Maintain solid relationships with buyers, vendors, and selling managers by driving brand sales through marketing opportunities, event execution, and assortment recommendations. Perform floor recovery, visual merchandising, price changes, and related sales support tasks. Resolve all customer service issues and partner with management on matters outside guidelines. Comply with Health & Safety, privacy, and cyber security policies. Work a flexible schedule including nights, weekends, and holidays in a fast-paced, multi-tasking environment.
Required Qualifications
- High school diploma
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a team-oriented environment
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Minimum of two or more years' experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment
- Fully bilingual in French and English
Desired Qualifications
- Entrepreneurial, competitive, self-confident, and self-motivated
- Prior retail sales experience as a product specialist in a luxury environment preferred
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