Specialist, Customer Service & Inventory
HybridDublin, Leinster, Ireland
Job Summary
Manage the order-to-cash process through the ERP system for UK customers while serving as the primary point of contact for all external partners to ensure on-time, in-full invoiced deliveries. Track and reconcile finished goods inventory levels across third-party facilities, oversee freight management and documentation, and support new market setups with commercial teams. Execute monthly reporting, optimize storage costs, and drive continuous improvement initiatives to maintain customer on-time-in-full KPIs. Lead supply network planning to ensure lead-time adherence and influence cost optimization within the beer, wine, and spirits industry.
Required Qualifications
- Minimum 3-5 years of progressive logistics and inventory experience
- Experience preferably in beer/wine/spirits industry or CPG industry
- Proven understanding of global logistics processes, systems and cost management
- Relevant ERP and logistics management systems experience (e.g., o9, QAD)
- Excellent interpersonal skills with the ability to work effectively and influence cross functionally
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