Specialist, Customer Care
On-site · Marietta, Georgia, United States
Marietta, Georgia, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
As a Customer Care Specialist at RXO, you will provide excellent customer service to internal and external customers, take ownership of customer needs, identify causes of problems, and respond to inquiries promptly. You must have 1 year of related work experience and be skilled in Microsoft Office applications.
Required Qualifications
- 1 year of related work experience
- Experience with Microsoft Office (Outlook, Word, PowerPoint, and Excel), and other business-related applications
Desired Qualifications
- Availability to work a variety of shifts
- Familiarity with CRM technology, e.g., Salesforce.com
- Ability to identify and help implement continuous improvement solutions
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