Specialist, Corporate Communications Content & Planning
$65,059–$94,783 year
HybridWilmington, Delaware, United States
Job Summary
Develop and execute strategic communications initiatives, including corporate stories that strengthen Associate connection to organizational goals. Research, write, and edit clear, consistent communications for Associates at all levels, creating company announcements, leadership messages, scripts, and presentations. Develop integrated communication plans and internal messaging that support business objectives, protect reputation, and engage the workforce across hybrid, remote, and deskless audiences. Partner with functional teams and Lines of Business to guide their communication strategy and provide counsel on channel selection and execution. Measure campaign effectiveness through surveys and analytics to adjust plans based on insights. Serve as a key member of the cross-functional crisis response team to support timely alignment during potential crisis situations.
Required Qualifications
- Bachelor's degree in communications or a related field such as Journalism, Public Relations, or English
- 5+ years of experience in strategic communications/corporate communications/crisis communications
- 3+ years of project management experience managing communications
- Proficiency with content management systems, Microsoft PowerPoint and Word, digital publishing platforms and related communication technology
- Working knowledge of AI-enabled communication tools and the ability to apply them responsibly to improve content development, planning, efficiency and audience impact
- Strong organizational skills, sound judgment and adaptability, with the ability to manage multiple communication priorities, ambiguity and deadlines in a fast-paced environment
- Job Category: Media - Journalism - Newspaper
- Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates
- Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia
Desired Qualifications
- experience may be considered in lieu of degree
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