Specialist, Content Operations
HybridTaipei, Taiwan, Taiwan
Job Summary
Manage product, offer, and campaign configurations in Strapi, ensuring content is correctly structured and mapped to frontend components. Validate CTA behavior, labels, and product attributes while conducting regular audits to identify outdated or misconfigured content. Support CMS migrations, enhancements, and content model updates, and set up reward forms and offers in Rewards Gateway. Collaborate with Product, Engineering, and Commercial teams to validate content requirements and coordinate provider requests. Assist Analytics and BA teams with click tracking and attribution setup when required. Fluent in Traditional Chinese and English with 2–3 years of writing experience.
Required Qualifications
- 2 to 3 years of writing experience
- Fluency in Traditional Chinese (reading, writing, and speaking), able to create and manage content in Traditional Chinese for the MH market
- Strong command of the English language for cross-functional collaboration, with strong writing skills that emphasise efficiency and accuracy
- Meticulous and detail-oriented
- Hands-on experience with content management systems such as WordPress, HubSpot, ContentStack, or Strapi
- Excellent verbal communication and interpersonal skills
- Willing to learn and adapt in a fast-paced environment
- Able to prioritise and complete assigned tasks
Desired Qualifications
- Strapi experience strongly preferred
- familiarity with Google Optimize
- A keen interest in personal finance, ideally with familiarity with the MH market's financial products
- Knowledge in UI/UX writing
- Experience supporting content QA or CMS migrations
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