Specialist - Communications and Process
HybridRichmond Hill, Ontario, Canada
Job Summary
Manage communication request intake, prioritize initiatives, and coordinate execution plans across business functions and store operations. Develop and publish content across channels including newsletters, emails, and digital platforms while maintaining asset repositories for version control. Partner with stakeholders to ensure store-facing programs, promotions, and operational rollouts are clear, timely, and aligned with execution requirements. Identify process improvements to simplify communications and enhance the store experience. This role supports store readiness and execution at Staples, requiring 3-5 years of experience in communications or retail operations. The position is based in Richmond Hill with a hybrid schedule of four days onsite.
Required Qualifications
- 3-5 years of experience in communications, retail operations, project coordination, marketing, or a related field
- Excellent written and verbal communication skills with strong editing and proofreading abilities
- Strong organizational and planning skills with the ability to manage multiple priorities and deadlines simultaneously
- Demonstrated ability to coordinate work across multiple stakeholders and functions
- Strong attention to detail and commitment to accuracy
- Ability to work independently while collaborating effectively within a team environment
- Experience developing communication materials and content
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Desired Qualifications
- Experience with content management, collaboration, or workflow tools
- Bilingualism (English/French)
- Experience at Staples
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