Specialist, Cloud Operations
HybridChennai, Tamil Nadu, India
Chennai, Tamil Nadu, IndiaHybridFull TimeMid LevelMedium
Full TimeMid LevelMedium
Job Summary
Manage and maintain the company's cloud infrastructure, provisioning core services like VMs, storage, and networks using Infrastructure as code. Diagnose and remediate performance and reliability issues while patching components in a controlled manner. Set up and maintain infrastructure monitoring, VPN connections, and disaster recovery procedures to ensure high availability for financial institutions. Provide scheduled and out-of-hours telephone support, adhering to strict security policies and customer service controls.
Required Qualifications
- Graduate in Computer Science or Information Systems
- 5+ years of experience in IT technical support and operations
- 2 + years of hands-on experience work on any of the public cloud platforms (Azure or AWS)
- Azure design, development, networking, integration
- Experience and understanding of cloud security policies, infrastructure deployments in enterprise-wide environments
- Experience in Infrastructure as a code (IaaC)
- Have experience in customer engagements involving from requirement gathering to delivery with respect to infrastructure on cloud
- Hands on experience in Azure S2S and P2S VPN setup and configuration
- Expert in Windows and Linux operating systems
- Knowledge on Active Directory engineering, support, migration
- Experience in IT infrastructure on DNS, DHCP, AD, Windows Server
- System Integration: SFTP, MQ, Webservices, etc...
- Intermediate knowledge in networking (Firewall, VPN gateway, Azure Vnet, Network Security Groups, etc...)
- Knowledge in setting up Virtual Machines, Storage, Access Control, network security controls, etc...
- Knowledge in systems monitoring tools and reporting
- Good communication skills at all levels
- Good analytical troubleshooting skills
- Team player
Desired Qualifications
- Perform implementation project support activities
- Maintain knowledge landscape, e.g. confluence, knowledge base, documentation, etc.
- Payment business exposure
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