Specialist, Business Operations
Remote · Milan, Lombardy, Italy
Job Summary
Specialist, Business Operations within the EMEA Theatre, focused on driving sales productivity and process optimization. Responsibilities include improving SFDC hygiene, pipeline and coverage health checks, analytics for opportunity deep dives and QBR support, enabling sales methodologies, and assisting in annual planning. The role guards Sales Territories alignment, maintains territory changes and data integrity, and supports compensation planning including inquiries and deal crediting. Requires proficiency with Salesforce and Power BI, experience handling large data sets, and the ability to manage multiple projects with strong analytical skills. Collaboration across Sales Operations and IT/HRIS functions is essential, with a preference for candidates who speak an additional European language.
Required Qualifications
- 5+ years of experience in Sales, Sales Operations, or a Financial role within a technology company
- Experience with Salesforce (SFDC) and Power BI
- Experience with large data sets, reporting, data validation, and understanding data sources and data flow
- Ability to handle multiple projects concurrently and work under tight deadlines
- Strong analytical skills
- Ability to collaborate across Sales Operations and other functions
- Experience in enabling sales methodologies and change management (e.g., Deal Playbooks, TAS)
- Experience supporting planning processes, quota allocation, and period reviews (e.g., QBRs)
- English proficiency; additional European language advantageous
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