Specialist 2, Client Operations- Global Collateral
On-siteSingapore, Singapore
Job Summary
Act as the key operational contact for clients, managing day-to-day Triparty collateral activity, query resolution, reporting, and issue management for multiple moderately complex accounts. Apply intermediate problem-solving skills to analyze information and use communication abilities to deliver high-quality service to a specialized client base. Contribute to business development by leveraging knowledge of client issues and needs, while participating in internal initiatives to improve client experience. Drive process improvements, automation opportunities, and digital transformation efforts to reduce manual touchpoints. Provide guidance to less experienced team members. This role supports global operating environments and may require working on Singapore Public Holidays and rotating shifts to accommodate APAC time zones.
Required Qualifications
- Bachelor's degree or the equivalent combination of education and experience
Desired Qualifications
- 3-5 years of total work experience
- ideally in triparty collateral management, securities operations, custody, settlements, repo, agency lending, secured loans, or markets & client operations
- Experience working with institutional clients and cross-functional internal teams in a global operating environment and/or client services
- Openness to consider working on Singapore Public Holidays and rotating shifts to accommodate different APAC time zones
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