Special Servicing Associate III
$90,250–$99,750 year
RemoteCalifornia, United States or Arizona, United States
California, United States or Arizona, United StatesRemoteFull Time$90,250–$99,750 yearEntry LevelFINTECHSmall
Full TimeEntry LevelSmallFINTECH
Job Summary
Analyze defaulted Home Equity Investments to develop strategic loss mitigation and foreclosure recovery plans. Collaborate with investors, attorneys, and subservicers to navigate complex default scenarios and resolve escalated servicing requests. Conduct audits and perform call listening to ensure compliance with servicing standards and regulatory documentation. Train the Special Servicing team on new policies and provide feedback to product and engineering teams on workflow improvements.
Required Qualifications
- 5+ years in Mortgage, HELOC, or Home Equity Investment (HEI) servicing, specifically within default management and loss mitigation
- Deep technical knowledge of foreclosure navigation (default through final sale/bid) and the ability to interpret title reports to resolve complex lien issues
- Proven experience conducting audits and call monitoring to ensure subservicers meet performance and compliance standards
- A strong grasp of mortgage servicing regulations and a commitment to maintaining rigorous documentation
- Ability to analyze financial data to build effective loss mitigation plans and solve complex default scenarios
- Skilled at managing relationships and resolving issues with diverse stakeholders, including investors, attorneys, and subservicers
- Experience coaching team members and a natural ability to transfer technical knowledge to the broader team
- Bachelor's degree (B.S.)
- Candidates must reside in one of Point's states of operation: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI
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