SPECIAL ACCOUNTS OFFICER
On-sitePasay, Metro Manila, Philippines
Job Summary
Monitor the performance of assigned consumer loan portfolios and perform collection activities to secure full account updates. Negotiate short-term repayment arrangements, last-ditch settlements, and voluntary surrenders with clients based on their financial capacity. Oversee Special Accounts Activities (SAA), review Special Instruction Sheets and payment applications, and prepare IOL proposals for management approval regarding waivers or loan amendments. Compile internal reports supporting core collections functions and perform other assigned tasks. Requires onsite reporting in Pasay City; offers a Bachelor's degree and 2+ years in collections.
Required Qualifications
- Bachelor's degree
- Willing to report onsite 100%
Desired Qualifications
- preferably graduate of business course
- Relevant experience in Collections / Credit / Risk Management
- Knowledge in bank and credit card processes and systems
- Knowledge in automated dialer system and vendor management
- At least 2 years experience in collections
- preferably from a credit card company or bank
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