Spanish Travel Advisor Lisbon with relocation
$11,040–$11,040 year
On-siteCastelo Branco, Castelo Branco, Portugal
Job Summary
Provide professional customer support to airline passengers via designated communication channels, assisting with flight reservations, booking modifications, cancellations, and general travel inquiries. Handle customer complaints and resolve issues efficiently while maintaining service quality standards and achieving individual performance objectives. Accurately document all customer interactions and follow internal procedures while staying updated on airline policies, procedures, and promotions. Work rotating schedules Monday to Sunday between 08:00 and 21:00, including weekends and public holidays, with 40 hours per week and two rotating days off. Fluent in Spanish and English with valid authorization to work in Portugal is required. Join a multicultural team to deliver exceptional travel experiences within the airline industry.
Required Qualifications
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and manage multiple tasks effectively
- Problem-solving mindset with strong attention to detail
- Flexibility to work rotating schedules, including weekends and public holidays
- Fluent Spanish
- Good communication skills in English
- Valid Authorization to work in Portugal
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.