Spanish Support Specialist - Onsite, Athens
On-siteAthens, Attica, Greece
Athens, Attica, GreeceOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting and resolving basic IT or service issues efficiently. Guide users through system setups and basic configurations, then document issues and escalate more complex cases when needed. Maintain a friendly, solution-focused customer experience while following company procedures to meet performance goals. This role supports the global IT and customer support team in Athens, offering opportunities to work with international teams and cutting-edge technologies.
Required Qualifications
- Spanish on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
- Candidates must be located in Greece
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