Spanish Speaking Front Desk Coordinator
$35,360–$37,440 year
On-siteTeaneck, New Jersey, United States
Job Summary
Greet patients, answer incoming calls, and take messages while delivering quality, compassionate care. Schedule appointments, collect co-pays, and confirm visits to maintain compliance. Navigate NextGen to access patient information, obtain and file charts, and resolve rising issues. Manage daily office operations by following standard procedures, handling opening and closing duties, and maintaining the reception area. Ensure patient privacy through strict HIPAA compliance and build professional relationships with patients, staff, and the clinical team. Bilingual in English and Spanish.
Required Qualifications
- Spanish speaking
- Bilingual (English/Spanish)
- Excellent verbal and written communication
- Exceptional organizational and time-management skills
- Ability to multi-task
- Adaptability and flexibility while working in a fast-paced environment
- Problem-solving ability and aptitude
- Outcome-focused, with an ability to work under pressure
- A solution-oriented mindset
- A strong sense of urgency and focus in accomplishing tasks
- Must be able to lift up to 25 pounds at times
- Part time: Mon/Wed: 9AM - 5PM & Tue/Thu: 1PM -8PM
- Full time: Monday 11am - 8pm
- Tuesday 9am - 5pm
- Wednesday 11am - 8pm
- Thursday 9am - 5pm
- Friday 9am - 5pm
Desired Qualifications
- 1+ years of relevant medical administrative experience
- Experience with medical insurance/verification
- Knowledge of medical terminology & procedures
- Ability to intelligently and confidently converse with patients and referring doctors regarding treatment
- Experience with EMR
- Strong computer knowledge and windows program including Microsoft word/excel
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