Spanish Speaking Front Desk Coordinator
$35,360–$37,440 year
On-siteNorth Bergen, New Jersey, United States
Job Summary
Greet patients, answer incoming calls, take messages, and complete outreach in a courteous and professional manner. Schedule patient appointments, collect co-pays, and confirm visits while navigating NextGen to access patient information. Obtain and file patient charts, assist patients as needed, and maintain confidentiality in compliance with HIPAA. Manage daily office operations by following standard procedures, handling opening and closing duties, and ensuring the reception area remains organized. Resolve risen issues and contribute to team effort by transitioning smoothly into daily roles.
Required Qualifications
- Spanish speaking
- Bilingual (English/Spanish)
- Excellent verbal and written communication
- Exceptional organizational and time-management skills
- Ability to multi-task
- Adaptability and flexibility while working in a fast-paced environment
- Problem-solving ability and aptitude
- Outcome-focused, with an ability to work under pressure
- A solution-oriented mindset
- A strong sense of urgency and focus in accomplishing tasks
- Must be able to lift up to 25 pounds at times
- Tuesday 9am - 6:30pm
- Wednesday 10am - 3pm
- Thursday 9am - 6:30pm
Desired Qualifications
- 1+ years of relevant medical administrative experience
- Experience with medical insurance/verification
- Knowledge of medical terminology & procedures
- Ability to intelligently and confidently converse with patients and referring doctors regarding treatment
- Experience with EMR
- Strong computer knowledge and windows program including Microsoft word/excel
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