Spanish Speaking Customer Service Representative for Tobacco Giant in Greece
RemoteSpain or Greece
Job Summary
Provide Spanish customer support via phone, email, and live chat as the first point of contact for clients. Handle inquiries regarding products, orders, deliveries, and after-sales services while resolving issues quickly and professionally. Accurately document all interactions using internal systems and collaborate with other departments to ensure timely issue resolution. Meet quality and customer satisfaction targets while following company procedures and complying with applicable regulations. This role offers a competitive monthly salary with performance bonuses, fully paid relocation, and health insurance for a customer-focused position in Greece.
Required Qualifications
- Native or fluent Spanish (C2 level)
- Good English communication skills (B2 level or above)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a customer-focused mindset
- Good computer skills
- Minimum age requirement 21+
Desired Qualifications
- Previous customer service experience
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