Spanish Customer Service Rep
$41,600–$49,920 year
Remote · Texas, United States
Job Summary
REVOLVE is hiring a Spanish Customer Service Representative to handle inbound calls, chats, SMS, and emails in a high-volume, remote-capable environment. Responsibilities include researching and resolving customer questions and complaints, ensuring customer retention and satisfaction, following up on written correspondence, coordinating with other departments for issue resolution, and maintaining high-quality customer interactions. Requirements include fluency in English and Spanish, proficiency with Word and Excel, a High School Diploma, and the ability to type at least 50 words per minute; preferred qualifications include 1+ year of customer service or call center experience, strong written and verbal communication, and familiarity with website navigation. The role is full-time with shifts starting at 07:00am PST, requires overtime as needed, and offers a base hourly rate estimated at $20-$24 per hour (annualized as $41,600–$49,920). Remote-work prerequisites include a dedicated quiet work space and reliable internet connectivity. A California location note mentions salary guidance as applicable to individuals in CA.
Required Qualifications
- High School Diploma
- Type 50+ words per minute
- Fluent in English and Spanish
- Experience with Microsoft Word and Excel
- Ability to work in a virtual/remote environment
- Able to meet productivity standards
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