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Mercier ConsultancyPosted 1 month ago

Spanish Customer Service Agent - Automotive Department - Remote from Greece

RemoteGreece

Full TimeHigh School Or EquivalentSmall

Job Summary

Provide exceptional Spanish customer support via phone, email, and live chat, assisting clients with vehicle information, digital services, warranties, and after-sales inquiries. Resolve concerns efficiently by coordinating with dealerships and internal departments while accurately documenting all interactions in CRM systems. Meet quality, productivity, and customer satisfaction targets to build lasting relationships. Requires fluency in Spanish and English, with Italian language skills also required. Fully paid relocation, competitive salary with performance bonuses, and comprehensive health insurance are included. Join a globally recognized automotive brand in Greece for a multicultural environment and outstanding work-life balance.

Required Qualifications

  • Excellent Spanish & English communication and interpersonal skills
  • A customer-first mindset with strong problem-solving abilities
  • Interest in the automotive industry
  • Comfortable working with multiple computer systems
  • Ability to thrive in a fast-paced, international environment
  • Fluency in the required language Italian and good English communication skills

Desired Qualifications

  • Previous customer service experience

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