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Health Insurance ExchangePosted 2 months ago

Spanish Bilingual Remote Customer Service Representative

$39,520–$42,640 year

On-siteHenderson, Nevada, United States

Full TimeHigh School Or Equivalent

Job Summary

Spanish bilingual Remote Customer Service Representative for health-insurance enrollment. The role involves delivering high-quality customer service via inbound/outbound calls, account management, data entry, and online chat inquiries while working remotely. Includes paid training (3 weeks), background check and drug test, and the requirement of a dedicated home workspace with a high-speed wired internet connection. The position offers full-time seasonal engagement with incentives and benefits such as 401K match and PTO, and emphasizes a team-oriented, supportive remote work environment.

Required Qualifications

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
  • (For example, T-Mobile is not compatible with our internal systems)
  • Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry

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