Spanish Bilingual Personal Banker: Milwaukee Area ($1.25 per hour premium!)
$52,416,000–$52,416,000 year
On-siteWest Allis, Wisconsin, United States
Job Summary
Greet members at your assigned branch, conduct morning huddles, and meet with clients to assess financial goals and educate them on products. Open accounts, process loan applications, handle transactions, and manage member escalations while responding to follow-up calls. Join weekly team meetings to review updates and new products, then partner with colleagues to meet sales and referral targets. Serve as a mentor and positive role model for Tellers and Financial Specialists. This role includes a 12-week onboarding period, a start date of September 21st, and a $1.25 per hour premium for Spanish bilingualism.
Required Qualifications
- 3+ years of customer service and/or consultative sales experience
- Demonstrated analytical, accuracy and problem-solving skills
- Ability to learn a wide range of knowledge and continue to learn and develop your skill-set in a robust feedback environment
- Strong verbal and written interpersonal communication skills
- Ability to develop and maintain positive relationships and provide top-notch service
- Demonstrated experience being flexible, adaptable, coachable, and collaborative in an autonomous and constantly changing work environment
- Natural skill-set to lead and influence others
- Proficiency with personal computer and office software
- Must obtain and maintain Notary Public certification in accordance with state requirements
- Valid work authorization to work for UWCU on the date of hire
Desired Qualifications
- 1-2 years of experience working in a financial institution or in a retail leadership role
- Knowledge of new accounts, savings instruments, and consumer lending
- Consultative sales experience
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