Spanish Bilingual Personal Banker: Madison Area ($1.25 per hour premium!)
$52,416,000–$52,416,000 year
On-siteSun Prairie, Wisconsin, United States
Job Summary
Greet members at your assigned branch location, conduct morning huddles to discuss daily goals, and meet with clients to learn about their financial needs. Open accounts, complete loan applications, handle transactions, and answer questions while offering consultative sales and tailored product recommendations. Call members for check-ins and follow-ups on new account activity, partner with the team to meet sales targets, and serve as a mentor to Tellers and Financial Specialists. Handle escalations to address critical member concerns effectively. This training cohort begins September 21st with a 12-week onboarding period, followed by on-the-job training at a Madison area branch.
Required Qualifications
- 3+ years of customer service and/or consultative sales experience
- Demonstrated analytical, accuracy and problem-solving skills
- Ability to learn a wide range of knowledge and continue to learn and develop your skill-set in a robust feedback environment
- Strong verbal and written interpersonal communication skills
- Ability to develop and maintain positive relationships and provide top-notch service
- Demonstrated experience being flexible, adaptable, coachable, and collaborative in an autonomous and constantly changing work environment
- Natural skill-set to lead and influence others
- Proficiency with personal computer and office software
- Must obtain and maintain Notary Public certification in accordance with state requirements
- Valid work authorization to work for UWCU on the date of hire
Desired Qualifications
- 1-2 years of experience working in a financial institution or in a retail leadership role
- Knowledge of new accounts, savings instruments, and consumer lending
- Consultative sales experience
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