SPA Supervisor / Qatar
On-siteNepal, Uttar Pradesh, Republic of India
Job Summary
Oversee daily spa operations by leading a team of therapists, beauticians, and support staff while monitoring attendance, grooming, and adherence to policies. Manage staff schedules, coordinate inventory, and maintain cleanliness and safety standards per Qatar regulations. Handle appointment scheduling, coach employees on service standards and upselling, and prepare operational and sales reports to achieve revenue targets. Promote treatments and retail products to maximize room utilization and monthly performance. Ensure compliance with all health and safety procedures while delivering exceptional customer service.
Required Qualifications
- Minimum 3–5 years of experience in a supervisory role within a spa, beauty salon, or wellness center
- Strong leadership and team management skills
- Excellent customer service and problem-solving abilities
- Knowledge of spa treatments, beauty services, and salon operations
- Experience with appointment booking/POS systems and Microsoft Office
- Excellent communication skills in English
- Ability to work in a fast-paced, customer-focused environment
- Strong organizational, time management, and multitasking skills
Desired Qualifications
- Arabic
- Leadership and staff development
- Sales and revenue generation
- Inventory management
- Conflict resolution
- Customer relationship management
- Attention to detail
- Professional appearance and positive attitude
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