Spa Supervisor
On-siteBlackburn, England, United Kingdom
Job Summary
Support the day-to-day operation of the spa and wellness facilities by leading by example to deliver exceptional guest experiences. Assist with supervising team members during shifts, maintaining high standards across treatments, facilities, and guest areas while welcoming guests and responding to enquiries. Help maintain standards, assist with training new team members, promote spa services and retail products, monitor guest feedback, and ensure compliance with health and safety standards. Create a positive environment for guests and colleagues. This hands-on role involves 32 hours per week at Stanley House Hotel & Spa in Mellor, Lancashire.
Required Qualifications
- Previous experience in a spa, wellness, leisure or hospitality role
- Strong communication and interpersonal skills
- Ability to support and motivate others
- Good organisational and problem-solving abilities
- Professional, positive and guest-focused approach
- Flexible and willing to support different areas of the spa operation
Desired Qualifications
- Supervisory experience
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