Spa Sales Specialist
$31,200–$31,200 year
On-siteStrongsville, Ohio, United States
Job Summary
Achieve monthly sales targets through membership and gift card sales while providing exceptional service by listening, communicating, and responding to guest needs. Promote the therapeutic and wellness benefits of massage therapy and skin therapy, educating guests confidently about services and products. Maintain excellent phone etiquette with an upbeat tone and develop positive relationships with team members and guests. Requires previous experience in sales, retail, or guest services, along with strong critical thinking skills for resolving customer conflicts. Full and part-time positions available with flexible scheduling, including required weekend shifts. Join the Massage Heights team to help inspire, educate, and promote a balanced lifestyle for every member and guest.
Required Qualifications
- Previous experience in sales, retail, or guest services
- Exceptional guest service and communication abilities
- Proficient with basic computer software
- Fast learner
- Strong critical thinking skills
- Positive and energetic demeanor
- Passionate about interacting with people
- Thrives in collaborative team settings
Desired Qualifications
- Quick to learn new systems
- Ability to resolve customer conflicts
- Consistently delivering outstanding service
- Ability to listen, communicate, and respond to guest's needs
- Ability to promote therapeutic/wellness benefits of massage therapy and skin therapy
- Ability to educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Ability to develop and maintain positive relationships with members of the team and guests
- Ability to achieve monthly sales targets through membership and gift card sales
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