Spa Sales and Guest Service Associate
On-site · Mount Dora, Florida, United States
Job Summary
Spa Associates connect with clients to deliver memorable 5-star experiences, driving membership sales while providing top-notch guest service. Responsibilities include informing clients about services and promotions, meeting membership sales goals, handling phones, scheduling appointments, maintaining cleanliness, and supporting lead spa associate and management growth opportunities. The role requires strong customer service, knowledge of spa offerings, ability to communicate sales options, and collaboration with team members to create an exceptional visit. Shift: 3pm to 9:30pm; location: Mt Dora, FL.
Required Qualifications
- Ability to provide excellent customer service to members and guests
- Knowledge of spa services and menu of offerings
- Ability to meet membership sales goals
- Answer phones, schedule appointments, file documents
- Uphold spa cleanliness standards
- Adhere to training and development opportunities
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