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Accor1 month ago

Spa Receptionist (Vietnamese Local)

On-site · Phú Quốc, An Giang, Vietnam

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Industry
Hospitality

Job Summary

Spa Receptionist responsible for welcoming guests, managing spa reservations, handling guest inquiries, and ensuring smooth front desk operations while providing excellent customer service and a professional spa experience. Key duties include greeting guests, assisting with spa check-in/check-out, scheduling appointments, handling telephone inquiries, providing information on spa treatments and products, maintaining accurate guest records and payments, coordinating with spa therapists and supervisors, keeping reception and waiting areas clean and welcoming, handling guest feedback professionally, and following spa procedures and service standards. Fluent English is required with Russian knowledge considered an advantage. Requires good organizational and multitasking abilities, professional appearance, basic computer knowledge, and familiarity with booking systems.

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Accor

Spa Receptionist (Vietnamese Local)

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