SPA Receptionist - Portofino
$33,280–$33,280 year
On-sitePensacola Beach, Florida, United States
Job Summary
Greet guests, owners, and staff at the Lifestyle Center while answering inquiries about spa services, amenities, and resort policies. Schedule and confirm appointments, ring out transactions in ClubSoft, and manage the front desk area by maintaining cleanliness and stocking linens. Answer the spa phone cordially, enter therapist transactions into daily logs, and ensure therapists arrive on time for scheduled appointments. Upsell services and retail products to guests and owners while verifying age restrictions for spa access. Cover concierge or market areas during breaks, assist with inventory, and support new staff training as needed. Work nights, weekends, and holidays at Portofino Resort with a high school diploma and strong communication skills.
Required Qualifications
- High School Diploma
- Good communication skills
- Computer skills
- Customer Service Skills
- Team Player
- Ability to input data into a computer spreadsheet
- Ability to read, analyze, and interpret general business information
- Must be reliable
- Must be punctual
- Ability to work with minimum supervision and a high degree of autonomy
- Must be available for Nights, weekends, Holidays
Desired Qualifications
- Retail/Sales Experience
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