Spa Receptionist

Schedule services for individuals and large groups using spa reservations software, call guests to confirm appointments, and check in arrivals while providing orientation. Update the reservations list, inform providers of changes, resolve scheduling issues, and promote services to guests. Process payments, obtain authorizations, log cash tips, balance receipts, and drop them with Accounting. Notify Engineering of maintenance needs and report accidents or unsafe conditions to the manager. Maintain a professional appearance, ensure confidentiality, and comply with all company policies and procedures.