Spa Reception - Part Time
On-site · Cripple Creek, Colorado, United States
Job Summary
The Spa Reception role involves answering phones and emails, booking and managing appointments, handling customer complaints, and educating guests on spa services. Candidates should have experience in a customer service role, preferably within a spa or luxury hospitality setting, and must possess strong interpersonal skills and basic math abilities. This position requires attention to detail, organization, and proficiency with point of sale systems. Flexibility in scheduling, including weekends and holidays, is essential.
Required Qualifications
- Demonstrated experience in customer service
- Experience in a fast-paced, high-pressure environment
- Experience as part of a team
- Friendly demeanor
- Demonstrated effective and diplomatic oral and written communication skills
Desired Qualifications
- Experience in a spa or luxury hospitality environment
- Customer service experience
- Basic math and money handling skills
- Effective communication skills
- Attention to detail
- Organizational skills
- Point of sale system proficiency
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