Spa Manager | Tiffany Plaza, CO

Lead, coach, and develop a high-performing team while overseeing all aspects of daily center operations. Drive sales through effective performance management, goal setting, and leading by example to meet performance goals. Train associates to establish trust and build guest confidence by becoming experts in package sales and products. Create a culture of excellence in guest service to build brand loyalty and resolve guest issues with professionalism and care. Take ownership and accountability for creating a positive and safe work environment, ensuring compliance with company policies and operational procedures. Monitor and manage center metrics, productivity, and profitability while maintaining staffing levels, training standards, and team accountability. Implement all promotional and visual marketing moves as directed and maintain all brand visual and cleanliness standards. Adapt quickly to new initiatives and a constantly evolving industry.