Spa Manager
On-siteSavannah, Georgia, United States
Job Summary
Oversee daily Saltgrass Spa operations, including the wet circuit, treatment rooms, retail boutique, and locker rooms, while maintaining brand standards across all guest touchpoints. Develop and refine operating procedures, manage the Book4Time scheduling system for optimal room utilization, and handle escalated guest concerns with immediate resolution and documentation. Lead a multi-role team of hosts, attendants, and therapists through recruitment, training, scheduling, and performance coaching, fostering a warm and attentive culture. Own the spa P&L by monitoring revenue, labor costs, and retail performance, while driving product knowledge, inventory management, and promotional execution. Maintain relationships with key brand partners and coordinate seasonal programming and treatment menu launches. This on-site role reports directly to the General Manager at Recess Hotel & Club in Savannah, requiring 3–5 years of spa operations experience and flexible availability including weekends.
Required Qualifications
- 3–5 years of spa operations experience
- at least 2 years in a supervisory or management role
- Demonstrated ability to lead and develop a multi-role team
- Financial acumen — comfortable reading a P&L, managing a labor budget, and owning retail performance
- Book4Time or equivalent spa software proficiency
- Excellent written and verbal communication
- professional presentation
- Flexible availability including weekends, holidays, and variable hours as operational needs dictate
Desired Qualifications
- Prior experience in a boutique hotel, lifestyle property, or elevated wellness environment
- Cosmetology, esthetics, massage, or related licensure
- Deep product knowledge in skincare and wellness
- enthusiasm for continued learning across the Saltgrass brand portfolio
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