Spa Manager- Fairmont Agra
On-siteAgra, Uttar Pradesh, India or Agra, Oklahoma, United States
Job Summary
Establish and execute all departmental goals and key performance indicators while ensuring adherence to safety, emergency, and health regulations. Recruit, hire, train, and supervise staff to deliver exceptional service, managing scheduling to optimize resource allocation and revenue. Lead business development by meeting with group planners, promoting customized packages, and establishing vendor relationships. Manage the spa budget, review purchase requisitions, approve invoices, and monitor inventory levels to control costs and waste. Collaborate with Marketing on promotions and digital presence to maintain competitive market positioning.
Required Qualifications
- Bachelor's degree or diploma in Hotel Management, Hospitality Management, Spa & Wellness Management, Beauty Therapy, or a related field
- Minimum 7-8 years of progressive management experience in a spa, wellness, or luxury hospitality environment
- Proven track record of successfully managing spa operations, including budgeting, staffing, and revenue generation
- Strong leadership and team management skills with the ability to recruit, train, and develop spa professionals
- Excellent sales and business development experience, with demonstrated ability to promote wellness programs and secure corporate partnerships
- Proficiency in financial management, including budget forecasting, expense control, and profitability analysis
- Comprehensive knowledge of spa treatments, wellness services, and industry best practices
- Strong communication and interpersonal skills for engaging with guests, staff, vendors, and corporate clients
- Thorough understanding of health, safety, sanitation, and regulatory compliance requirements in spa operations
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