Spa Host
On-sitePerth, Western Australia, Australia
EXPIREDPerth, Western Australia, AustraliaOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Ensure smooth and effective operations of the Spa reception area by acting as the first point of contact for clients, delivering exceptional customer service through inquiries, reservations, and administrative support. Maintain an up-to-date knowledge of all spa offerings and retail products while keeping the reception to a 5-star standard. Assist the spa team with daily tasks and manage guest interactions with high accuracy and attention to detail. This part-time role involves approximately 60-64 hours per fortnight with flexible availability across 7 days a week.
Required Qualifications
- Strong administration experience
- Competency using MS Office
- Demonstrated ability to provide and improve customer service standards
- High level of accuracy and attention to detail
- Ability to work in a team environment
- Flexible availability across 7 days a week
- Previous experience in a day spa reception of the beauty industry
- An understanding of 5-star customer service
- Knowledge or and/or interest in the Spa, Beauty and Wellbeing industry
- Qualifications in Beauty or Hair
- Affluent with Microsoft Word
- Customer Service Experience
Desired Qualifications
- Preferred Qualifications in Beauty or Hair
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